Legal
FlyMarshall app support
Contact support@walker-apps.com for app questions, subscription issues and data deletion requests.
Subscriptions and deletion
Clearing saved sightings is local only. It does not erase RevenueCat subscriber records and does not cancel an App Store or Google Play subscription. Cancel in the store's subscription settings. Email support@walker-apps.com to request erasure of RevenueCat subscriber records or correspondence we hold; we may need information to locate the record. An email deletion request does not cancel a store subscription. Keychain identifiers may remain after uninstalling on iOS. Deletion or uninstalling does not cancel billing.
Account -> Clear saved sightings removes local sighting records only; Studio library items have separate delete controls. Clearing sightings does not clear every identifier, session, diagnostic record or media copy. Selecting a photo or clip copies it into app storage. A separate active aircraft session can store observer coordinates locally and is no longer valid for resuming after 30 minutes.
Manage or cancel FlyMarshall Pro using the store account used to subscribe:
- Apple: Settings → your name → Subscriptions → FlyMarshall Pro → Cancel Subscription. Apple cancellation help.
- Google Play: Play Store → profile icon → Payments & subscriptions → Subscriptions → FlyMarshall Pro → Cancel subscription. Follow the confirmation steps. Google Play cancellation help.
Restore purchases in the app using the store account used to subscribe. Restoring purchases does not cancel a subscription or request erasure.
For store-purchase refunds, request a refund through Apple refund help or Google Play refund help. Apple or Google handles these refund requests under its store rules.
See the account and data deletion instructions for the verified in-app paths and email request process.
What to include
Include the app version and a description of the issue. For subscription questions, include the store order ID if available. Do not send passwords or payment card details.
Operator
Walker Apps LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States.