Partnership enables call streaming to offer first responders with comprehensive details about emergencies before they arrive on scene
BRINC, a US provider of drone technology for first responders, has partnered with HigherGround, a number one developer of mission-critical communications software. This collaboration goals to boost emergency response effectiveness by providing officers with comprehensive information from 911 calls through HigherGround’s Live911 software alongside live video feeds from BRINC’s Drone as First Responder (DFR) solution.
Live911, Drone as First Responder Integration
BRINC recently introduced a purpose-built DFR solution, designed to offer critical support to first responders. By integrating Live911’s real-time call streaming, BRINC addresses a major gap in emergency response: the constraints of dispatcher summaries. Traditionally, dispatchers relay critical information, including call summaries, only verbally, which might result in missing crucial details. Now, teleoperators can hear 911 emergency calls in real-time with HigherGround’s Live911 call streaming system. This partnership also allows officers in the sphere to listen to what is going on in real-time and receive immediate situation updates before they arrive on the scene.
“Integrating Live911’s real-time call streaming with our DFR solution addresses a critical gap in emergency response,” stated Blake Resnick, BRINC CEO and Founder. “This ensures officers receive comprehensive, unfiltered information, improving their situational awareness and response efficiency.”
By combining Live911’s patented technology with BRINC’s DFR solution, officers can take heed to the 911 call via Live911 and, once the drone arrives on the scene, view the scene through the drone’s live video feed. Access to full 911 call details and live visuals allows officers to evaluate situations more accurately and make better-informed decisions for enhanced de-escalation. Real-time data integration enables quicker and more precise responses, as officers now not must rely solely on dispatcher summaries which will omit critical information.
“The fusion of Live911’s real-time audio with BRINC’s drone video feeds provides a strong tool for first responders,” said HigherGround CEO & President Terry Ryan. “This collaboration ensures that officers have essentially the most accurate and immediate information, crucial for effective decision-making and rapid response.”
For more details about Live911, please visit: live911.com.
Read more: