Qantas Plan Would Shift About 850 Roles to India

A report citing a Qantas staff memo dated November 10, 2026, says the airline plans to reduce roles at its Mascot headquarters and move some work to India. The reported changes would begin in mid-2027.

Key details

• The reported plan affects about 850 roles.
• Accenture is expected to carry out the project through a multi-year partnership focused on Qantas’s digital operations.
• Qantas reportedly operates about 1,000 legacy IT applications and software systems.
• The report says the airline plans to seek other internal roles for affected employees.

The reported plan affects about 850 roles, with changes expected to begin in mid-2027.

Why it matters

The reported project would simplify Qantas’s technology environment and prepare its digital infrastructure for broader use of artificial intelligence. The report says AI systems could be used across several airline functions, changing how remaining work is organized.