Virgin Atlantic Cargo has expanded its digital platform to enable its customers to cite, book, manage, and track their cargo shipments online.
The carrier has launched online platform ‘myVS’, which enables its customers to book and manage shipments anytime, anywhere, track shipments in real-time, and explore and compare its flight schedules.
A part of the airline’s overall digitisation programme, the platform gives customers more selection in how they decide to work and book with the airline to best suit their business requirements.
myVS will initially be launching within the UK and South Africa, with customers now capable of easily enroll to book general, pharma, and fresh shipments online.
Further rollouts to the airline’s customers within the US and other regions will happen later this 12 months.
Maria Sanchez-Grant, head of distribution at Virgin Atlantic Cargo, commented: “We’re proud to introduce our own online booking capability, myVS, as we proceed our digital transformation journey.
“Our customers are at the center of the whole lot we do, so in terms of service, we’re committed to harnessing the ability of our people, and embracing latest technology, to supply more selection and greater flexibility.
“The logistics space is evolving quickly around how our customers need to interact, which is why it can be crucial to us to offer our customers with more options in order that they can move cargo, their way.
“myVS will help to be sure that we remain on the forefront of our customer’s requirements. As we continually review and enhance our connectivity, we have now further exciting developments to come back in order that we are able to offer our customers more ways to work with us.”