Summary
- Southwest Airlines faced massive delays on May 29, 2024, with over 1,495 flights delayed or canceled attributable to IT problems.
- Nonetheless, the airline emphasized that flights on May 30 shouldn’t be affected.
- The outage occurred after Texas experienced severe weather on May 28, leading to flight disruptions across the state.
An IT-related issue has forced Southwest Airlines to delay and cancel flights on May 29, 2024. While the issue was resolved quickly, passengers faced significant flight disruptions, with over 1,400 delayed flights on that day.
Delayed or canceled flights
In line with data by FlightAware, Southwest Airlines suffered delays on 1,495 flights, or 36% of its total flying program, on May 29. Meanwhile, data from Flightradar24, provided upon request by Easy Flying, showed that the airline needed to cancel 40 flights on the day.
Photo: Markus Mainka | Shutterstock
In a press release to Easy Flying, a Southwest Airlines spokesperson confirmed that the airline needed to resolve a technology issue that was brought on by an influence outage at one among its facilities in Dallas, Texas. While it could proceed operating flights, a few of its itineraries were affected by the outage, leading to delays throughout its system on May 29. Nonetheless, in line with the corporate’s representative, flights on May 30 shouldn’t be affected.
![Southwest Airlines Boeing 737 MAX taxiing to the gate shutterstock_2334328221](https://static1.simpleflyingimages.com/wordpress/wp-content/uploads/2024/04/southwest-airlines-boeing-737-max-taxiing-to-the-gate-shutterstock_2334328221.jpeg)
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Severe weather in Texas
The outage got here shortly after Texas experienced severe weather, leading to significant flight disruptions on May 28. Flightradar24 data showed that on that day, out of 353 scheduled departures out of Dallas Love Field Airport (DAL), only 232 had departed the airport.
DAL is one among Southwest Airlines’ major bases and the situation of the corporate’s headquarters. In line with statistics that Flightradar24 provided to Easy Flying, the low-cost carrier canceled 211 flights on May 28, including those from DAL and other airports across the US.
Photo: Markus Mainka | Shutterstock
Meanwhile, on the opposite side of town, Dallas Fort Price International Airport (DFW) also experienced flight disruptions. The flight tracking service’s records show that out of 1,065 flights, only 768 had departed the airport.
The severe weather also resulted in an American Airlines Boeing 737-800, registered as N878NN, being dislodged from the jet bridge that it was connected to at DFW. Videos shared on social media, including X, formerly referred to as Twitter, showed the aircraft being blown away from its jet bridge.
In a press release to Easy Flying, American Airlines confirmed that severe weather had affected its operations at DFW. Moreover, its maintenance teams on the bottom were inspecting the Boeing 737-800, with Flightradar24 logs showing that its flights were canceled on May 29.
![American Airlines Boeing 737-800](https://static1.simpleflyingimages.com/wordpress/wp-content/uploads/2024/01/shutterstock_307863683-2.jpg)
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Nobody was injured and the airline’s maintenance teams are conducting thorough investigations.
In late 2022, in the course of the Christmas holiday travel period, Southwest Airlines suffered a serious outage, leading to significant operational disruptions for its crews and passengers throughout the country. In line with a US Securities and Exchange Commission (SEC) filing on January 6, 2023, Southwest Airlines needed to cancel greater than 16,700 flights between December 21 and December 31, 2022, estimating that its Q4 2022 loss could be impacted by a pre-tax impact of $725 million to $825 million. The airline also said that a good portion, namely between $400 million and $425 million, of that impact was lost revenue.
Photo: Steve Heap | Shutterstock
In Q4 2022, the airline posted a net lack of $220 million, ending the yr with a net income of $539 million. In its Q1 2023 report, Southwest Airlines disclosed that its quarterly net lack of $159 million stemmed from the online financial impact of around $294 million after-tax that was related to the December 2022 operational meltdown.
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