Summary
- Rylan Clark fulfilled his dream of being a flight attendant with Virgin Atlantic, serving passengers on a London to Miami flight.
- The British media personality received in-flight training, helped with the protection demo, and enjoyed Mile High afternoon tea.
- Clark’s experience highlighted the importance of an amazing passenger experience, with Virgin Atlantic aiming to make every customer feel special.
Virgin Atlantic launched a one-flight promotion, employing Rylan Clark, a British media personality, to act as a flight attendant on a flight between London and Miami, surprising passengers and helping his Virgin Atlantic colleagues to work through the flight.
Dreams of being a flight attendant
In keeping with the airline, the British television presenter, radio DJ, and primary bestselling writer has at all times dreamed of being a flight attendant, which was why Virgin Atlantic decided to check Clark’s skills as a cabin crew member.
The media personality placed on the Vivienne Westwood uniform for an in-flight training session while flying at 38,000 feet (11,582 meters), joining the carrier’s flight attendants who served economy class passengers through the flight. Nevertheless, Clark also welcomed passengers as they boarded the aircraft, helping them stow their hand luggage in overhead lockers while also being a part of the pre-flight safety demonstration for travelers.
Photo: Virgin Atlantic
Clark was briefed before the flight, with fellow Virgin Atlantic cabin crew members Ombi Barham and James Cooper, teaching the presenter the way to deliver the airline’s thoughtful touches and personalized service, which customers have grown accustomed to while flying with the carrier.
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Celebratory film
To have a good time the promotional flight, Virgin Atlantic has also released a movie that captured the in-flight motion as Clark welcomed passengers to the aircraft while also attempting to make an announcement on the general public address (PA) system.
Nevertheless, the personality was also caught snacking through the flight, namely having fun with Mile High afternoon tea and catching up with quite a few families traveling between London Heathrow Airport (LHR) and Miami International Airport (MIA).
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Importance of passenger experience
Reflecting upon the flight, Clark stated that he was at all times obsessive about being a flight attendant, with Virgin Atlantic helping that dream come true for a flight. The media personality added that the airline has at all times had a tremendous crew serving customers, helping everyone feel special during a flight.
Meanwhile, Barham said that it was a pleasure having Clark onboard, testing his skills and his ability to embody the airline’s spirit. The airline’s flight service manager added that the carrier’s employees at all times want its customers to feel special while flying Virgin Atlantic, with Clark going the additional mile to try this.
Photo: Virgin Atlantic
Virgin Atlantic added that research has identified that 66% of travelers said the onboard passenger experience could make or break a visit, with 80% of surveyed people adding that an amazing flight helps them enjoy a vacation much more. 90% said that an amazing flight makes them feel more relaxed. The survey was conducted between March 21 and 22, and a pair of,000 people were interviewed.
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