Summary
- Rex is Australia’s most reliable airline based on the BITRE October report, leading in on-time departures and arrivals.
- Flight cancelations on the Sydney to Melbourne route reached 9.9%, with Rex only canceling one flight in comparison with Qantas, Virgin Australia, and Jetstar canceling significantly more.
- Qantas and Virgin Australia need to enhance their cancelation rates on the Sydney-Melbourne route as Rex is in a position to cancel lower than 1% of their flights on the identical service.
For anyone booking a domestic flight in Australia, the most effective likelihood they’ve to truly board the flight is to purchase a ticket on Rex, the nation’s largest independent domestic and regional airline. That is not an opinion or promoting spin, but relatively, it’s taken from the official government figures, which show Rex has a cancelation rate of nearly half of its larger rivals.
Why are we up to now behind the curve?
Australia’s Bureau of Infrastructure and Transport Economics (BITRE) released its October report this week, which once more showed that the domestic aviation sector lags long-term averages for on-time arrivals and departures and flight cancellations. In October the sector managed to depart 71.1% of flights on time, have 71.1% of flights arrive on time and cancel 3.8% of total flights, in comparison with the long-term averages of 82.3%, 81.2% and a pair of.2%, respectively.
Photo: Michael Doran I Easy Flying
Rex is undisputedly Australia’s most reliable airline based on the BITRE October report, leading the way in which in on-time departures and arrivals and beating its larger competitors in cancelations. Rex had 73.5% of flights arrive on time, which is inside quarter-hour of the scheduled time, followed by Qantas (73.0%), Skytrans (70.7%), Virgin Australia (68.8%) and Jetstar (68%). When it comes to departures, Rex led the way in which with 76.5% of flights on time, followed by Qantas (72.7%), Skytrans (71.7%), Virgin Australia (68.9%) and Jetstar (66.4%).
For many of this yr, Rex has distanced itself ahead of Jetstar, Qantas and Virgin Australia in flight cancelations, and in October that pattern continued, with Rex canceling 2.3% of its flights, in comparison with Qantas at 3.9% and Jetstar and Virgin Australia at 4.1%. Skytrans has recently been added to the evaluation, and it pipped Rex with a cancellation rate of 1.8% on its 327 flights in comparison with Rex’s 2.3% on 5,977 flights, but with wins in two out of the three metrics, Rex takes the title again.
Photo: Peterfz30 | Shutterstock
Remarkedly, of those 229 flights, Rex canceled a solitary one, in comparison with 107 by Qantas, 86 by Virgin Australia and 35 by Jetstar. One in nine Qantas flights failed to depart the bottom, while that was one in ten at Jetstar and Virgin Australia, which surely is unacceptable, particularly when these airlines are making handsome profits from the stubbornly high ticket prices on that route.
Perhaps the approach is best summed by Qantas, who recently suggested that a ticket is an ethereal thing that is not even a promise of travel and that it’s okay to cancel flights on a preferred route because a substitute can often be found relatively soon after.
Photo: Qantas
That boastful approach still leaves 229 flights or around 35,000 customers to sort out the implications of this cavalier attitude and what the delay, nonetheless short, means for his or her reasons to travel. If airlines as well-resourced as Qantas and Virgin Australia cannot do higher than canceling one in ten flights they should revise their schedules and surrender the Sydney Airport slots to a different airline who can deliver, relatively than shielding behind this archaic 80/20 rule.
It doesn’t appear to be an issue for Rex to cancel lower than 1% of its Sydney – Melbourne flights, so why cannot Qantas and Virgin Australia do higher? In spite of everything, they operate the identical Boeing 737-800s, fly in the identical weather and use the identical air traffic control system. Perhaps we want one other Senate inquiry focusing more on customer support than Alan Joyce’s pay packet.