Summary
- The Association of Skilled Flight Attendants (APFA) expresses deep concern and dissatisfaction with the Senior VP of Inflight and Premium Guest Services, Brady Byrnes.
- APFA claims that Byrnes acted indifferently and refused to relocate crew members who felt unsafe after the tragic death of a flight attendant.
- Under Byrnes’ leadership, APFA alleges that there have been issues with an impersonal Crew Attendance Manager program, disciplinary actions without considering legitimate reasons, and inadequate training resources for the Electronic Flight Bag program.
The Association of Skilled Flight Attendants (APFA), representing the flight attendants of American Airlines, have expressed their profound dissatisfaction and deep concern with the present Senior Vice President of Inflight and Premium Guest Services, Brady Byrnes, and delivered a letter of no-confidence to him.
No confidence
In a press release released on Thursday, APFA leadership announced it had delivered a letter of no confidence on to Brady Byrnes after they were unable to deliver said letter to Robert Isom, Chief Executive Officer (CEO) at American Airlines. Brady Byrnes was appointed to his current role in March 2023, based on the chief’s LinkedIn account.
Photo: Markus Mainka | Shutterstock.
Based on the corporate’s flight attendants, Mr Byrnes has presented a dismissive attitude A female American Airlines flight attendant was found dead in a hotel room at Philadelphia International Airport with a sock in her mouth, as reported on September 27 by several media outlets, including the Recent York Post, ABC7 Chicago, and People. APFA argues that Mr Byrnes acted indifferently and refused to temporarily relocate crew members who felt unsafe.
After the 66-year-old woman was pronounced dead, American Airlines said in an internal memo, “
Nonetheless, APFA believes the corporate didn’t comply with this. The association argues Mr Byrnes had a scarcity of leadership after refusing to temporarily relocate crew members and later denied meeting with the crews staying on the hotel.
In an Instagram post, APFA said,
Easy Flying reached American Airlines for comment. The airline didn’t respond, although prior to now, the airline said it was cooperating fully with local law enforcement within the investigation of the tragic death of the flight attendant.
Other issue on the Inflight Department
Based on APFA, this incident is considered one of many which have taken place under Mr Byrnes’ leadership.
The association said under his leadership, there was The corporate has also taken disciplinary actions comparable to accruing negative performance points for flight attendants arriving late to the gate for boarding without considering if there are legitimate reasons for the delays.
Photo: Benson Truong | Shutterstock.
Finally, APFA believes there was a scarcity of adequate training resources for the Electronic Flight Bag (EFB) program, leaving the flight attendants alone to fend for themselves and subjected to performance points and monetary penalties when the Federal Aviation Administration conducts compliance checks at random airports.
Overall, APFA believes there may be a severe disconnect between Mr Byrnes and the realities faced by American Airlines flight attendants and urged the corporate’s management to take decisive actions to handle their concerns and rectify the problems which have fractured the Inflight Department.
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